returns
📦 Returns & Returns – Quadwear
All our products are custom-made and only produced when an order is received. This conserves resources and avoids unnecessary inventory. Please keep this in mind when placing your order.
Damaged goods
If your item is damaged or defective, please contact our customer service or quadwear@web.de before returning it. Together we'll find a solution!
Return period & conditions
If there is no damage, you can return the goods within 14 days without giving a reason . Please use the cancellation form (see below) or contact customer service about your return.
Please note:
✅ The goods must be returned unworn, undamaged and in the original packaging .
✅ Only items with tags and in perfect condition will be accepted for return.
Return address
Fulfillment Center
Adlerstrasse 32
45307 Essen
refund
After receiving and inspecting the goods, a refund will be issued within 10 days to your original payment method. (Shipping costs are not refundable.)
If you have any questions, please feel free to contact us!
📩 Email : quadwear@web.de
Your Quadwear team
Cancellation form
If you wish to cancel the contract, please fill out this form and return it.
To
Frank Lemke
quadwear.net
Dargibell 2
17398 Neu Kosenow
Germany
Email: quadwear@web.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of the consumer(s)
________________________________________________________
Address of the consumer(s)
________________________________________________________
Signature of the consumer(s) (only if notification is made on paper)
_________________________
Date
(*) Delete as appropriate